Troubleshooting

Common API Errors

Quick fixes for the most common API errors.

Authentication Errors

401 Unauthorized

Cause: Invalid or missing API key

Fix: Check your API key is correct and included in the Authorization header

403 Forbidden

Cause: API key doesn't have permission for this action

Fix: Upgrade your plan or check API key permissions

Request Errors

400 Bad Request

Cause: Invalid email format or missing parameters

Fix: Validate email format before sending

422 Unprocessable Entity

Cause: Email is valid format but cannot be processed

Fix: Check the specific error message for details

Rate & Quota Errors

429 Too Many Requests

Cause: Rate limit exceeded

Fix: Implement backoff and retry, or upgrade plan

402 Payment Required

Cause: Out of credits

Fix: Purchase more credits or upgrade plan

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