Troubleshooting

Rate Limit Exceeded

How to handle and avoid rate limit errors.

Understanding Rate Limits

Rate limits protect our service and ensure fair usage. Each plan has specific limits:

  • Free: 1 request/second, 10/minute
  • Starter: 5 requests/second, 100/minute
  • Professional: 20 requests/second, 500/minute
  • Business+: 50+ requests/second

Implementing Backoff

When you receive a 429 error, implement exponential backoff:

async function verifyWithBackoff(email, maxRetries = 3) {
  for (let i = 0; i < maxRetries; i++) {
    try {
      return await verify(email);
    } catch (err) {
      if (err.status === 429) {
        const wait = Math.pow(2, i) * 1000; // 1s, 2s, 4s
        await sleep(wait);
      } else {
        throw err;
      }
    }
  }
}

Best Practices

  • Use batch endpoints instead of single requests
  • Monitor X-RateLimit-Remaining headers
  • Queue requests and process at sustainable rate
  • Cache results to avoid re-verifying same emails

Need Higher Limits?

Upgrade your plan or contact sales for custom limits.

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